Shipping policy

At Pontiacindex, we are committed to delivering your wireless chargers, device cases, screen protectors, and mobile accessories as quickly and securely as possible. Below, you’ll find all the details about our shipping options, delivery times, and policies.

🚚 Shipping Options & Rates

We offer flexible shipping options to suit your needs:

  • Standard Shipping

    • For orders between $0 – $59.99
    • Estimated delivery time: 7–15 business days
    • Shipping fee: $7.90

  • Free Standard Shipping

    • For orders of $60 or more
    • Estimated delivery time: 7–15 business days
    • Shipping fee: Free

  • Expedited Shipping

    • Available for all orders
    • Estimated delivery time: 3–7 business days
    • Shipping fee: $15.90

📦 Order Processing Time:
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). After processing, your order will be shipped, and you’ll receive an email with tracking information so you can monitor your delivery.

Total Estimated Delivery Time

The total estimated delivery time is the sum of the processing time and shipping time:

  • For Standard Delivery: 8-18 working days (1-3 days for processing + 7-15 days for shipping).
  • For Expedited Delivery: 4-10 working days (1-3 days for processing + 3-7 days for shipping).

*Please note all delivery time frames provided are estimates only once dispatched from our warehouse. Please also note all timeframes provided are from when your order is dispatched.

🌍 Shipping Destinations

We ship worldwide! If your country is not listed at checkout or if you have special shipping requests, please contact us at [email protected] for assistance.

🚨 Customs, Duties & Taxes

For international orders, your package may be subject to customs duties or import taxes, depending on your country’s regulations. These fees are the responsibility of the customer and are not included in the product or shipping costs. We recommend checking with your local customs office for more information.

❗ Important Information

  • Address Accuracy: Please ensure your shipping address is correct at checkout. We are not responsible for lost or undelivered packages due to incorrect addresses provided by the customer.
  • Delivery Delays: While we do our best to meet estimated delivery times, unforeseen circumstances (e.g., weather events, customs delays) may cause delays. We appreciate your patience!
  • Lost or Stolen Packages: If your package shows as delivered but you haven’t received it, please contact the shipping carrier or email us at [email protected] — we’ll do our best to assist you.

📩 Contact Us

If you have any questions about shipping or need help with an order, don’t hesitate to reach out — we’re here to help!

Thank you for shopping with Pontiacindex — we appreciate your support and can’t wait to get your products to you! 🚀